Privacy Policy

This privacy policy (Privacy Policy) explains how we collect, use and protect the information that we may hold about you when you use our website (Website) and/or buy our goods and services from us.

Your use of the Website constitutes your agreement to be bound by this Privacy Policy.

This Privacy Policy applies in addition to our:

Website Terms of Use (our terms and conditions in respect of your use and access to the Website); and

Terms and Conditions [insert hyperlink] (our terms in respect of our sale and supply of goods and services from the Website).

This Website is intended for use by United Kingdom residents only.

1.  Information about who we are is a website owned and operated by Alan Ruddock Engineering Ltd. We are registered in England and Wales under company registration number 7183110 and at registered office Alan Ruddock Engineering Ltd, Unit 6, Shepherds Grove Industrial Estate, Stanton, Bury St Edmunds, Suffolk, IP31 2AR..  Our VAT number is 521053987

1.2. Association membership details: members of BFBi, SIBA, Institute of Brewing & Distilling and Brewers Guardian

1.3.  If you have any questions about this Privacy Policy then you should contact us at

2.   Information that we collect about you

2.1. The information that we collect about you will only be information that you chose to provide to us.  This may vary depending on the services we are providing but in most cases this will comprise the following information:

(a)  your name and address, and email address

(b)  your contact telephone numbers

2.2. Whilst you are under no obligation to provide to us the above information, if you do not, then we may not be able to offer you all of the different services we provide on the Website.

2.3. We may also collect information certain non-personal information automatically, for example, the IP address of your computer. 

3.  The reason why we collect information about you   

3.1. The reason why we collect information about you is so that we can provide the services that we do.  These services include:

(a)  the maintenance of your registration and account

(b) processing any orders or enquiries

(c)  verifying your identity

(d)  keeping you informed about any new products and services – unless you have specifically opted out of receiving such information.

3.2. Where we collect non-personal information we will use this to monitor trends for statistical purposes and generally for the better administration of the Website.

4.   Marketing

4.1. We may send marketing messages to you from time to time via post, telephone, email and other forms of electronic communication to let you know about any new products and services we are offering or related information from third parties which we consider may be of benefit to you.

4.2. From time to time, we also form associations with third parties who we carefully select who we feel may have information of interest to you.  If you have given us your permission to do so, we may also pass on your personal information to these third parties so that they can carry out their own marketing to you. 

5.  Disclosure of your personal information

5.1. We may also pass on your personal information to third parties in the following circumstances:

(a)   where you have purchased goods and/or services on the Website in order for us to fulfil the order.  For example, where you pay using a credit or debit card we will need to pass on the card information to authorise payment;

(b)  if we sell our business and assets (or part of our business and assets) and whether as part of sale as a going concern or a restructuring or reorganisation of our business; or

(c)   if we are require to do so by any law or regulation or for the purposes of preventing crime:

5.2.  Other than as set out in policy 5.1 we will not pass on your personal information to a third party. 

6.    Cookies

6.1. Cookie Policy This site uses cookies which are text files which contain small amounts of information that a website can send to, and store on, your computer or device through your browser. Cookies may be used by us to provide you with, for example, customised information from our website to make our website more user-friendly. This may include, for example, remembering what pages you have recently viewed.  By using the Brewing Equipment Website, you are agreeing to our Privacy and cookie usage and consent to the use of cookies and similar technologies by us. If you do not wish cookies to be used please read below on how to disable cookies and monitor cookie usage. You have different options to manage the cookies on your computer or device. You can change your browser settings to prevent cookies from being accepted, or, depending on which browser you are using, you might be able to receive an alert when a website is trying to place one on your browser. With most browsers you can allow first party cookies to be set but refuse third party cookies. If you change your cookie preferences, you will still be able to browse around the site  ..

6.2.  Your browsers 'help' menu should tell you how to block cookies or change your cookie settings. How you adjust your browser will depend on the browser you are using You can delete cookies stored in your browser by using a function in your browser. Whilst this does not mean you won't collect cookies in the future, it gives you freedom to delete your cookies after you have been online. This function is often known as 'clearing cookies'. Clearing your cookies on one browser of one device does not automatically clear them on another. You need to clear all browsers on all channels independently. You can find some helpful information about controlling your cookies on If you do not agree to such use, please adjust your settings as set out above

7.   Security

7.1.  We take the protection of your personal information, namely unauthorised access and accidental loss or destruction, very seriously. 

7.2. However, you should be aware, even with security measures, electronic communications cannot be absolutely guaranteed to be secure.

7.3.  As the internet, and more and more, commerce generally, are based on a global infrastructure, from time to time your personal information may need to be passed outside of countries in the European Union.  This may be the case where we have a server or service provider physically located outside the European Union.  Although we will take steps to ensure your personal information is protected to the standard provided in this Privacy Policy, you should be aware that these countries may not have the same level of protection you may expect from a country operating within the European Union. 

7.4. We cannot therefore accept any responsibility for any unauthorised access or loss or destruction to your personal information which is beyond our reasonable control.  By submitting your personal information on the Website you are consenting to the transfers mentioned above.

8.  Linking to other websites

8.1. If you have navigated to our Website from a third party website or if you navigate to a third party website from our Website then you will need to satisfy for yourself whether you agree with any such third party website’s privacy policies.  We do not accept any responsibility for the privacy policies adopted by third party websites. 

9.   Publicly posting your personal information in forums, chat rooms and blogs

10. General Provisions

10.1. We may update this Privacy Policy from time to time. You should check this page from time to time to take notice of any updates we may make as any such changes will be binding on you.  If you do not wish to accept any update, or if you do not agree to this version of the Privacy Policy, then you should not continue to use the Website. 

11. Enquiries

You can review or change information you have supplied to us or contact us with any other enquiries at [insert email address].